Privacy Policy 

Last updated: May 2025

1. Introduction

Welcome to Joota Saaz (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jootasaaz.pk (“Site”) or use our services.

2. Information We Collect

2.1 Personal Data

When you place an order, fill out our contact form, or sign up for our newsletter, we collect your name, email address, phone number, shipping/billing address, and order details.

2.2 Payment Data

We do not store credit card numbers—payments are processed securely through our PCI-compliant gateway.

2.3 Technical Data

We automatically collect your IP address, browser type, operating system, device identifiers, and pages you view on our Site (via cookies and similar technologies).

2.4 Marketing Data

Your preferences for receiving promotional emails and SMS updates, if you opt in.

3. How We Use Your Information

• Process Orders: Fulfillment, shipping, returns, and customer support.
• Communications: Transactional emails (order confirmations, shipping notices) and, if opted in, marketing communications.
• Analytics: Improve our Site, products, and user experience.
• Security & Fraud Prevention: Protect against unauthorized access using tools like Google reCAPTCHA.

4. Cookies & Tracking Technologies

We employ cookies, web beacons, and similar tools to:

• Remember your preferences (language, cart contents).
• Analyze Site usage and performance (via Google Analytics).
• Serve targeted ads on third-party platforms (Google Ads, Facebook Pixel).

5. Third-Party Services

We share your information with trusted service providers who help us operate the Site and serve you:

• Payment processors (order payments)
• Shipping partners (delivery)
• Email & SMS platforms (newsletters, notifications)
• Analytics & advertising platforms (Google Analytics, Facebook Pixel)

6. Data Security

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. Our Site uses SSL/TLS encryption for all data transmitted to and from our servers.

7. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders and provide customer service
• Comply with legal obligations (e.g. tax records)
• Resolve disputes and enforce our agreements

After these purposes expire, we securely delete or anonymize your data.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Withdraw consent to marketing communications

To exercise any of these rights, please contact us at Support@jootasaaz.pk.

9. Children’s Privacy

Our Site is not intended for users under the age of 16. We do not knowingly collect or store personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new policy on this page with a revised “Last updated” date. Your continued use of the Site after any changes constitutes acceptance of those changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please email us at Support@jootasaaz.pk.