You can place an order securely on our website at jootasaaz.pk/shop —or call us at +92 307 6126121 to order by phone.
Customer Support is available:
Monday – Saturday: 10 AM to 8 PM (PKT)
Orders placed before 4 PM (Mon–Sat) are dispatched the same day.
If an item is out of stock, dispatch may take 2–3 working days.
Once shipped, delivery across Pakistan typically takes 3-4 business days.
Delivery may be delayed due to courier issues beyond our control.
We ship via TCS, Post-Ex Courier Services.
Deliveries are made between 8 AM and 5 PM.
Yes. Simply enter your alternate delivery address at checkout, and we’ll send your order there.
After dispatch, we’ll email you the tracking ID. You can also call us at +92 307 6126121 to get your Tracking ID and track your parcel online.
• You may modify your order up until you complete checkout.
• If you’ve already placed your order, call us at +92 307 6126121 before dispatch and we’ll do our best to update it.
• Once your order has left our warehouse, changes are no longer possible.
Yes. To cancel, call us at +92 307 6126121 before 1 PM (Mon–Sat).
Orders already dispatched cannot be cancelled.
For full details on returns, exchanges, and refunds, please visit our Return & Exchange Policy page on the website.
After dispatch, we’ll email you the tracking ID. You can also call us at +92 307 6126121 to get your Tracking ID and track your parcel online.
• You may modify your order up until you complete checkout.
• If you’ve already placed your order, call us at +92 307 6126121 before dispatch and we’ll do our best to update it.
• Once your order has left our warehouse, changes are no longer possible.
Yes. To cancel, call us at +92 307 6126121 before 1 PM (Mon–Sat).
Orders already dispatched cannot be cancelled.
For full details on returns, exchanges, and refunds, please visit our Return & Exchange Policy page on the website.
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© 2025 Joota Saaz. All Rights Reserved.
© 2025 Joota Saaz. All Rights Reserved.